Nino Nana

Delivery and payment

Payment
Your order is prepared for delivery after 100% of the payment is made. You can pay online using the following types of payments:
  1. Bank Cards (Visa, Master Card, Maestro, American Express, JCB, Union Pay)
  2. Wallets (Apple Pay, Google Pay, AliPay, WechatPay).
Delivery terms & conditions:
  • We offer Free delivery within 2-4 business days for all orders.
  • Orders placed before 12 PM are shipped the following day during weekdays. If your order is placed on Friday after 12 PM it will be prepared for shipment on Monday.
  • Delivery tracking number will be sent to your email box (provided email is filled in correctly). Additional notifications will be sent via email.
  • Delivery hours are between 10 AM and 6 PM daily,  on weekdays only (except public holidays).
  • Unfortunately we can’t make any amendments to the delivery address after the order is placed. Please put the correct address and personal details in your order
  • Maximum 2 delivery attempts will be made in efforts to contact you before returning your order to the warehouse. Additional delivery attempts will be charged separately.
  • Exceptional circumstances (i.e. bad weather, courier delays, peak sale season) may result in longer delivery timeframes.
  • We deliver anywhere to mainland of Singapore and Sentosa. But there is no delivery to other islands.

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